Policy
Privacy Policy
This policy explains how we collect, use and protect information shared with us for travel, transport and tour enquiries.
Effective Date: August 2026
JB Car Rentals (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website, submitting an enquiry, contacting us on WhatsApp, email or phone, or booking travel and transport services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared with service partners, and how you can contact us regarding your information.
1. Information We Collect
When you interact with our website or contact us for travel services, we may collect information needed to respond to your enquiry and plan your journey.
Personal Information
- Name
- Email address
- Phone number or WhatsApp number
- Country of residence
Travel and Booking Information
- Travel dates or expected travel month
- Pickup city, drop city and route details
- Destinations or tours you are interested in
- Number of travellers
- Luggage estimate
- Preferred vehicle type
- Hotel, flight, train or arrival details when relevant
- Special requirements for families, senior travellers, groups or corporate movement
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- General website usage information
2. How We Collect Information
We may collect information when you:
- Submit a form on our website
- Send a message through WhatsApp
- Contact us by phone or email
- Request a cab, tour, airport transfer, group travel or custom journey
- Browse our website
3. How We Use Your Information
We use your information to:
- Respond to travel, tour and vehicle enquiries
- Suggest suitable vehicles, routes and travel options
- Prepare booking details, quotations and confirmations
- Coordinate airport transfers, private tours, fleet support and group travel
- Communicate important travel or service updates
- Improve our website, customer experience and enquiry handling
We do not sell, rent or trade your personal information to third parties.
4. Information Shared With Service Partners
To operate confirmed travel services, we may share only the necessary information with trusted partners and suppliers. This may include:
- Vehicle providers or chauffeurs
- Hotels, if hotel booking is included
- Tour guides
- Activity, monument, safari or ticketing partners
- Corporate, event or group travel coordination partners
These partners receive only the details required to deliver the requested service.
5. Travel Documents and Guest Details
For certain bookings, hotels, government authorities, safari bookings, permits, transport coordination or other suppliers may require additional guest information. This may include passport details, identity information, arrival details or other documents required for lawful travel service delivery.
Such information is used only for the relevant booking or travel arrangement.
6. Cookies and Analytics
Our website may use cookies, analytics tools and similar technologies to understand website traffic and improve user experience.
These tools may help us understand which pages are visited, how users interact with the website and how we can improve our content and services.
You can disable cookies through your browser settings.
7. Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, disclosure or loss.
However, no method of online transmission or digital storage can be guaranteed to be completely secure.
8. Data Retention
We retain enquiry, booking and communication details only for as long as reasonably needed for travel planning, service delivery, customer support, accounting, legal or operational purposes.
9. Your Rights
Depending on your location and applicable law, you may request access to your personal data, correction of inaccurate information, or deletion of your information where legally permitted.
To make such a request, please contact us using the details listed below.
10. Third-Party Links
Our website may contain links to external websites such as review platforms, social media pages, payment providers, hotels or travel resources.
We are not responsible for the privacy practices, content or policies of third-party websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features or legal requirements.
Any updates will be posted on this page with the updated effective date.
12. Contact Us
For questions about this Privacy Policy or how your information is used, please contact:
JB Car Rentals
Agra, Uttar Pradesh, India
Email:support@jbcarrentals.in
Phone:+91 97199 96651