Payment Policy

Effective Date: August 2026

Thank you for choosing JB Car Rentals. This Payment Policy explains our standard payment schedule, booking confirmation process, accepted payment methods and important payment-related terms for vehicle bookings, airport transfers, private tours, group transport, hotel-inclusive bookings and custom India journeys.

1. Booking Confirmation

A booking is confirmed only after the final service details, price, inclusions, exclusions and payment terms have been agreed and the required advance payment has been received.

Until the booking is confirmed, vehicle availability, hotel availability, guide availability, ticket availability and quoted rates may change.

2. Advance Payment for Vehicle-Only Bookings

For vehicle-only bookings, a minimum advance payment of30% of the agreed booking amount is required to confirm the vehicle arrangement.

Vehicle-only bookings may include private cars, SUVs, Innova Crysta, Innova Hycross, luxury vehicles, Urbania, tempo travellers, coaches, airport transfers, intercity transfers, local sightseeing transport and group transport where hotel accommodation is not included.

3. Advance Payment for Bookings With Hotels

For bookings that include hotels, resorts, accommodation, safari permits, special tickets or other prepaid travel components, at least60% of the agreed booking amount is required as advance payment.

A higher advance may be required for peak-season hotel bookings, luxury hotels, non-refundable rates, safari bookings, group bookings, large fleet movements or services that require upfront supplier payment.

For luxury vehicle bookings, premium vehicle arrangements, multiple vehicle bookings or large fleet movements, the advance payment and balance payment schedule may be customised as per the booking requirements, service value, travel dates and supplier commitments.

4. Final Rate and Balance Payment

The final rate, advance amount, balance amount and due dates will be shared as per the agreed terms at the time of booking confirmation.

The remaining balance must be paid as per the confirmed payment schedule. In most cases, full payment should be completed before the start of travel or before the service is provided.

Failure to complete the balance payment within the agreed timeline may result in booking cancellation, withholding of services or applicable cancellation charges.

5. Accepted Payment Methods

We may accept payments through one or more of the following methods, depending on the booking type, guest location and agreed arrangement:

• Bank transfer
• UPI or domestic online transfer, where applicable
• International bank transfer, where applicable
• Wise or similar international transfer services, where agreed
• Credit or debit card payment, where available
• Payment gateway link, where available
• Cash payment for balance amount, only where agreed in advance

Payment options may vary depending on the booking value, travel date, service type and operational requirements.

6. Payment Charges and Conversion Fees

Any bank charges, payment gateway charges, card charges, intermediary bank fees, currency conversion charges, transfer fees or similar charges are the responsibility of the guest unless otherwise agreed in writing.

The amount received by us after such charges should match the agreed payable amount.

7. Hotel, Safari and Prepaid Supplier Payments

Hotel reservations, safari permits, train tickets, domestic flights, guide bookings, monument tickets, event bookings and other prepaid travel services may require advance supplier payment.

These services may be governed by the payment and cancellation terms of the respective hotel, supplier, government authority, ticketing platform or local operator.

8. Invoices and Receipts

Payment confirmation, invoice or receipt details can be shared after payment is received and reconciled.

Guests should share payment proof through WhatsApp or email after completing the transfer to help us verify the payment faster.

9. Changes After Payment

Any change after payment, including travel date, route, vehicle type, hotel category, traveller count, pickup point or service inclusion, may affect the final cost.

Additional payment may be required for upgrades, extra kilometres, extra hours, additional nights, new destinations, larger vehicles, permits, parking, tolls, taxes or supplier rate changes.

10. Failed, Delayed or Partial Payments

A payment will be treated as received only after it is successfully credited and confirmed.

Failed, delayed, reversed or partial payments may delay booking confirmation. JB Car Rentals is not responsible for loss of availability caused by payment delays from banks, gateways or transfer providers.

11. Refunds

Refunds, where applicable, will be handled according to ourCancellation & Refund Policy.

Bank charges, payment gateway charges, card fees, currency conversion charges and supplier deductions are generally non-refundable.

12. Payment Confirmation Means Policy Acceptance

By making an advance payment or balance payment, the guest confirms that they have reviewed and accepted the agreed booking details, inclusions, exclusions, payment terms, cancellation terms and relevant policies.

13. Contact Us

For payment questions, invoice requests or booking payment assistance, please contact:

JB Car Rentals
Agra, Uttar Pradesh, India
Email:support@jbcarrentals.in
Phone:+91 97199 96651